If you’ve been searching for the correct Xiaomi TV warranty check process because something feels off with your TV, don’t panic if it happens. Sometimes Pakistani users face difficulties or issues with the TVs and they happen due to various reasons; manufacturing or mechanical defects and sometimes due to not knowing the correct way to operate the device. We understand that buying a TV is a big decision, you spend hard-earned money on it and in return you want it to work smoothly for a long time. That’s exactly why warranty matters. It protects you from manufacturing faults. It saves repair costs. And most importantly, it gives peace of mind. Luckily, XiaomiSale is offering up to 2 years warranty on Xiaomi Smart TVs and it’s a big benefit for Pakistani buyers. In this guide, we’ll walk you through everything. From checking warranty status to how to claim warranty on Xiaomi TV step-by-step.
How to Check Xiaomi TV Warranty in Pakistan
Before moving towards the claiming process, confirm your TV is still authentic and what is covered by Xiaomi. You have two simple ways to do a Xiaomi tv warranty check online.
Through Xiaomi Authentication Page
Start by locating your TV’s security code number. You’ll usually find it on the TV’s original box under a scratchable coating.
- Once you have it, visit Xiaomi’s product authentication page.
- On that page, select the ‘Xiaomi Product Authentication’ option.
- Enter the 20-digit security code number in the given field. Enter verification numbers show on the screen and press ‘Verify’ button
- The system will confirm if your TV is genuine or not.
Call Xiaomi Pakistan Support
It’s ok if you are not comfortable with the online process?
- Just dial Xiaomi Pakistan customer support number; 0800-942664
- Tell them your TV model and IMEI/serial number.
- The team will confirm warranty status for you within a few minutes.
- We believe every buyer should check the warranty last date before making any claims.
Rules to Know Before You Claim Warranty
Xiaomi Warranty doesn’t cover everything. It only applies to manufacturing defects or internal faults. Physical damage or user mistakes don’t count. Here’s what is usually covered:
- Display problems; dead pixels or lines
- Sound disruptions caused by internal components
- Power issues like you TV isn’t turning on
- Software faults that even reset can’t fix
- Remote issues or connectivity problem
Now here’s what is not covered:
- Broken display or scratches due to accident or drops
- Water/liquid ingress or damage by moisture
- Burning from electrical surge damage
- Unauthorized repairs
- Missing serial number or altered warranty labels
It may sound strict, but it is important. We follow standard global warranty policies. If your issue feels technical and not intentional, chances are good your claim will pass.
How to Claim Xiaomi TV Warranty?
Warranty claims through XiaomiSale are always super smooth. We don’t confuse you with rules and policy jargon or delay your claim for a day. Just simple and reliable support. Here how you can claim your TV or Redmi mobile warranty from us:
- Call our Customer Support team on the number; 03-111-169-111.
- Tell them clearly that you want to claim warranty for your TV.
- They’ll connect you with the after-sales team.
- Now describe to the after-sales team what’s wrong with your product. Be honest and specific.
- Explain them everything; is the screen flickering, sound disruptions, powering on issues etc.
- Sometimes, issues get fixed right here with their guidance. You might just need to reset or do some setting adjustment. It happens a lot.
- If the issue seems genuine or is related to manufacturing defects, they’ll ask for your order number and maybe some other details like TV serial number and purchase details etc.
- After verification, they’ll guide you on how the product can be sent back to XiaomiSale. They may arrange a free pickup from your doorstep.
- Once XiaomiSale receives your TV, the after-sales team thoroughly checks whether the faults are manufacturing related or not. And only after that they confirm if the warranty claim is valid or not.
- If your claim is valid, we cover free repair, free replacement with the same model and full refund. Decide what you want to do.
- For repairs, they’ll inform you of the estimated time for fixing the problem.
- In case you choose a replacement, a fresh unit of the same Xiaomi Smart TV will be shipped to you.
- For refunds, XiaomiSale processes payment refunds within 7 working days.
Our Refund & Replacement Policy
XiaomiSale offers refunds or exchanges in specific situations only.
If You Receive the Wrong Product:
If you receive a wrong item, XiaomiSale arranges free pickup and delivers the right product or process refund within 7 working days. Only if the product is sealed and unused.
If the Product is Damaged:
We advise all our customers to always record a video while unboxing their product. That video becomes your proof. If your product arrives damaged:
- Share the unboxing video with customer support
- Refund or replacement depends on after-sales inspection
- For phones and some electronics, repair may also be offered
- If you don’t have a video of unboxing? Unfortunately, the claim request won’t move forward.
- We strongly suggest recording every unboxing. It takes two minutes and saves big headaches.
Final Words
Xiaomi TV warranty check is very important before you make any decision for claiming. Before that it is also recommended to also understand what’s covered and what’s not. Everything stays smooth. We will accept your claim request and offer free repair, replacement or refund options, choose according to your preference. If you’re planning to upgrade your home entertainment, you should Buy Xiaomi TV from the authorized and trusted store; XiaomiSale. You’ll find genuine and latest Xiaomi TVs at the best prices. We deliver right at your doorstep no matter where you live in Pakistan. Not only TVs, monitors and visual products. You can also grab the latest Redmi smartphones and Xiaomi smart home products all in one place. Buy from us with peace of mind that we offer free repairs, replacement and easy refunds if under warranty.
